+ Covid19 - UPDATE Commencing March 5 2022
At BVSC your pet’s care is our top priority. BVSC is an essential service and will continue treating our patients throughout COVID-19.
BVSC are offering our Pet Owners a choice of ‘Telehealth Consultations’, or for two pet owners to attend ‘In-Person Consultations’. We ask that you social distance in the waiting room, before, during and after your consultation. And, we ask that masks are worn at all times during an In-Person Consultation due to social distancing regulations.
+ Telehealth Consultation at BVSC
+ We ask our Pet Owners to call upon arrival from their vehicle or outside the clinic
+ You will be able to drop off your pet and be greeted by one of our dedicated staff who will ensure your pet receives our specialist care with compassion
+ Our clinicians will then contact you via phone or on your computer/device for a Telehealth consultation.
+ Payment for your consultation (or medication pick up) is contactless
+ Your pet, and any medication, will be returned to the agreed location
+ In-Person Consultation at BVSC
An In-Person Consultation enables two pet owners, per patient, in the consult room at any time. We ask that you social distance in the waiting room, before, during and after your consultation. We also request that you wear a mask in the consult room.
+ Please notify a BVSC team member if any of these pertain to you. We need to know if:
+ You or anyone in the household been in contact with any person that may have been potentially exposed to COVID-19.
+ You or anyone in the household have flu-like symptoms, i.e. sore throat or increased temperature.
For more information on your Telehealth Consultation Appointment please download the following information - BVSC Telehealth Information for Clients.
Please call one of our friendly Client service team officers on 07 3264 9400 if you require more information.
Thank you for your understanding and support.