Upon arrival at BVSC + The Animal Hospital
Our reception is located on level one of the main hospital.
Upon arrival you will be greeted by one of our friendly Client Service Officers. To ensure we can contact you at any time, they will check all your information is correct in our system and collect any information you have been given by your veterinarian.
For Cat Owners – we have a cat friendly segregated area to ensure your cat feels safe and comfortable while waiting for their consultation.
What to expect in a new consultation for your pet?
At your pet’s appointment, our BVSC clinician will examine your pet thoroughly and discuss any recommendations they may have.
Sometimes the clinician may suggest further tests which may include diagnostic testing or bloodwork. If your pet requires diagnostic imaging, BVSC + The Animal Hospital, is equipped with the latest CT Scanner, ultrasound, and radiographs. Most times, these tests can be organised on the same day. Some results can be obtained on the same day whilst others will take 24 hours to get the results (or perhaps longer). We realise that some of our clients travel a long distance to receive specialist care, so rest assured we will work out what is best for you and your pet.
Where can I park my vehicle?
Parking is on the lower level of BVSC + The Animal Hospital. As you approach the main hospital, there is a ramp on the right-hand side for easy access for pets that may have difficulty walking up stairs. If you require assistance with transporting your pet from your vehicle, please proceed to level one and ask one of our friendly Client Service Officers who will organise help getting your pet into the hospital safely.
